Privacy Policy

PACK Safety 365
Effective Date: October 3, 2026

At PACK Safety 365, we respect your privacy and are committed to handling your personal information responsibly. This policy explains how we collect, use, share, and protect information when you visit our website, subscribe to our services, or participate in our programs.

1. Information We Collect

Depending on how you interact with PACK, we may collect:

• Your name, email address, phone number, and company information.

• Subscription details, billing information, and transaction records.

• Information you provide through contact forms or email.

• Audio recordings, photographs, and other materials voluntarily submitted for our From the Cab program.

• Technical information, such as your IP address, browser type, and website activity.

2. How We Use Your Information

We use personal information to:

• Manage subscriptions and provide access to PACK 5.

• Process payments and maintain customer records.

• Respond to questions and provide customer support.

• Communicate important service and subscription updates.

• Produce and publish driver contributions when appropriate permission has been obtained.

• Maintain website security and improve our services.

• Comply with applicable legal obligations.

3. Payment Processing

Subscription payments are handled through the payment providers connected to our website. These providers process payment information according to their own privacy and security policies.

4. Sharing Your Information

We may share information with service providers that help us operate our website, process payments, deliver subscriptions, or provide customer support.

We may also disclose information when required by law or when reasonably necessary to protect our legal rights and the security of our services.

5. From the Cab Contributions

Drivers may voluntarily submit audio recordings, photographs, and personal experiences for the From the Cab program.

We will obtain appropriate permission before using identifiable contributions in our published training materials or promotional content.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, or misuse.

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal requirements.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate recordkeeping requirements.

Additional privacy rights may apply depending on your location.

8. Children's Privacy

Our website and services are intended for adults and professional transportation organizations. They are not directed toward children under 13.

9. Changes to This Policy

We may update this policy to reflect changes in our services, business practices, or legal requirements. The effective date will be updated when changes are made.

10. Contact Us

For questions or requests concerning your personal information, contact:

PACK Safety 365
Email: Carey@packsafety365.com
Website: www.packsafety365.com